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Yes. Your Reputation Sentinel local visibility audit is completely free, with no credit card required. It includes an assessment of your business’s online presence, a competitor comparison, and recommended next steps to improve your local search visibility and online reputation. You can review your results before deciding whether you want additional support. Paid plans are optional, and there’s no obligation to purchase.

No. Your initial audit uses information available on your public Google Business Profile, so you don’t need to sign in to Google or grant access to your account. That means you can get an initial assessment of your local business visibility without sharing your Google password or changing account permissions.

Your AI visibility baseline checks whether your business appears in responses to a selected set of local recommendation prompts across ChatGPT, Perplexity, and Gemini. These prompts help assess whether AI assistants mention your business when answering questions about local businesses and services.

The results are a snapshot of the prompts tested at the time of your audit. They don’t cover every possible question or guarantee that your business will appear in future AI recommendations. Answers can vary based on the wording of a question, location, and changes to each platform.

Your Reputation Sentinel audit is estimated to take about ten minutes. Once it’s complete, your report is delivered to your email so you can review your local visibility findings, competitor comparison, AI visibility baseline, and recommended next steps in one place. The estimate is a guide rather than a guaranteed delivery time.

Reputation Sentinel is designed for local businesses with a public Google Business Profile, including restaurants, retail shops, professional services, and home service providers. If customers search online for businesses like yours in their area, the audit can help you understand how your business shows up, how it compares with local competitors, and where there may be opportunities to improve your visibility.

Your Reputation Sentinel audit report is sent to the email address you provided, with an estimated delivery time of about ten minutes. If it hasn’t appeared, your email provider may have sorted it into another tab or folder. Here’s where to look:

• Gmail or Google Workspace: Check your Spam folder and, if enabled, your Promotions and Updates tabs. You can also check All Mail for archived messages. To search everywhere — including Spam and Trash — enter in:anywhere "Reputation Sentinel" in Gmail’s search bar.
• Outlook or Microsoft 365: Check your Junk Email folder and the Other tab if you use Focused Inbox. Look in Archive and Deleted Items, too, and search all folders for “Reputation Sentinel.”

If you find the report in Spam or Junk, mark it as Not spam or Not junk and move it to your inbox.

Still missing? Confirm that you’re checking the email address you used to request the audit. If you use a company email account, ask your IT team whether the message was held in quarantine. If you still can’t locate it, email support@reputationsentinel.us with your business name and the email address you used to request your audit so we can help.

There’s no purchase required. The free audit gives you a starting point for understanding your local search visibility, online reputation, and presence in the AI recommendations tested. You can use the findings and recommended steps to guide your own improvements.

If you’d like ongoing monitoring and weekly guidance, you can choose an optional paid Reputation Sentinel plan after reviewing your results. The choice is yours.